Housing Maintenance

Request Are Monitored 24/7

 

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Before submitting a request, reach out to you Resident director (RD) or your Resident Assistant (RA) to see if they may be able to assist you!

To avoid longer wait times please only submit a request once. If you are having multiple issues, include them all in one request. If you have not been contacted after 1-2 business days please contact housingmaintenance@famu.edu

Maintenance Services

In the event of a maintenance emergency (i.e. flood, power outage, broken lock mechanism, etc.), contact the staff of that residential facility immediately. Report all maintenance issues to the residence hall office staff. University Housing’s Maintenance department will respond to a non-emergency request within three business days. No charge will be assessed for repairs resulting from normal wear and tear. Any damages in  the room prior to check-in should be marked on the Room/Apartment Condition Form. Please review the form to ensure that any damages are noted. If, during the course of any given semester, damages occur within the room, residents must immediately report these damages to the staff. If a request has not been attended to in three days, the RA for the floor should be contacted and they will work with the RD to further assist with the issue. Damages that are caused by the resident or the resident’s guest(s) through negligence or willful intent will be placed on a work order with an attached damage statement for billing the resident of such repairs.

Room Repairs and Damages 

Report all needed repairs to your residence hall office staff. No charge will be assessed for repairs resulting from normal wear and tear. Any damages in the room prior to check-in should be marked on the Room/Apartment Condition Form. Please review the form to ensure that 
any damages are noted. If, during the course of any given semester, damages occur within your room, you must report these damages to your staff immediately. As stated above, damages that are caused by the resident or the resident’s guest(s) through negligence or willful intent will be placed on a work order with an attached damage statement for billing the resident.

WiFi Guide: Individual routers interfere with on-campus wireless signals and can cause interruptions with FAMUSecure and FAMUGuest wireless connections.

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