Service Response Center (SRC)
The Service Response Center (SRC) is the communication hub between Plant Operations and Maintenance and the University community. | Open weekdays from 7:00 a.m. - 4:00 p.m.
The Service Response Center (SRC) is the communication hub between Plant Operations and Maintenance and the University community.
The Service Response Center has a dual role: first, the primary function of the SRC is to receive and record customer service requests clearly and concisely and distribute them to the appropriate trade(s); and second, to provide status updates, upon request, for customers.
Service Response Center Team
Kendall D. Jones
Associate Vice President,
Facilities Planning, Construction & Safety
P: (850) 599-8042 E: kendall.jones@famu.edu
Laureatte Scott
Executive Director,
Business Affairs
P: (850) 412-5318 E: laureatte.scott@famu.edu
Samuel T. Bradley
Office Manager
P: (850) 412-7111 E: samuel.bradley@famu.edu
Jarius Williams
Senior Clerk
P: (850) 599-8543 E: jarius.williams@famu.edu
Lavora Hurchins
Senior Clerk
P: (850) 599-3525 E: lavora.hurchins@famu.edu
Request For Service Form
Submit a Service RequestServices are available for items such as general repairs, maintenance requests, key, swipe card, and clickers requests, and can also be made by:
- Phone: (850) 599-3525
- Fax: (850) 599-3938
- Email: ServRspCtr@famu.edu
- Form: Submit a Service Request
- Form: Key Request Form
- Form: Swipe Card Request Form
- AiM Customer Request (login required)
Housing Maintenance Services
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Housing Maintenance
The Housing Maintenance Requets are for residential facilities ONLY
Housing Maintenance
After-hour Emergency Services
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After-hour Emergency Services are reported to the Chiller Plant.
Please Call:
(850) 599-3266
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An emergency is defined as a mechanical or equipment failure that threatens the health or safety of an individual or that would damage the building envelope or structure:
- HVAC Evening Issues
- Elevator Evening Issues
- Water Intrusion/Leaks
- No Power/Power Surges
