Service Response Center (SRC)

The Service Response Center (SRC) is the communication hub between Plant Operations and Maintenance and the University community. | Open weekdays from 7:00 a.m. - 4:00 p.m.

The Service Response Center (SRC) is the communication hub between Plant Operations and Maintenance and the University community.

The Service Response Center has a dual role: first, the primary function of the SRC is to receive and record customer service requests clearly and concisely and distribute them to the appropriate trade(s); and second, to provide status updates, upon request, for customers.

Service Response Center Team

Kendall D. Jones
Associate Vice President,
Facilities Planning, Construction & Safety

P: (850) 599-8042 E: kendall.jones@famu.edu

Laureatte Scott
Executive Director,
Business Affairs
 
P: (850) 412-5318 E: laureatte.scott@famu.edu

Samuel T. Bradley
Office Manager
P: (850) 412-7111 E: samuel.bradley@famu.edu

Jarius Williams
Senior Clerk
P: (850) 599-8543 E: jarius.williams@famu.edu

Lavora Hurchins
Senior Clerk
P: (850) 599-3525 E: lavora.hurchins@famu.edu

 

Request For Service Form

Submit a Service Request 

Services are available for items such as general repairs, maintenance requests, key, swipe card, and clickers requests, and can also be made by:

Housing Maintenance Services

  • Professional repairman installing air conditioner in a room

  • Housing Maintenance 


    The Housing Maintenance Requets are for residential facilities ONLY

    Housing Maintenance

After-hour Emergency Services

  • After-hour Emergency Services are reported to the Chiller Plant.

    Please Call: 


    (850) 599-3266

     

  • An emergency is defined as a mechanical or equipment failure that threatens the health or safety of an individual or that would damage the building envelope or structure:

    - HVAC Evening Issues
    - Elevator Evening Issues
    - Water Intrusion/Leaks
    - No Power/Power Surges

placeholder

Contact Us

Facilities, Planning, Construction, & Safety | Service Response Center
POM - Building A
2400 Wahnish Way
Tallahassee, Florida 32307
P:
(850) 599-3525
F:
(850) 599-3938
E:
ServRspCtr@famu.edu