The Network and Infrastructure team is responsible for the implementation, upgrade and maintenance of campus-wide network infrastructure. The Network Engineers ensure that students, faculty, and staff have access to the internet via both wired and wireless infrastructure.  This team also has one position devoted to GIS [Geographic Information Systems], GPS [Global Positioning System], CAD [Computer Assisted Drafting] and IMS [Internet Mapping Services].   Architectural drawings are edited in AutoCAD to accurately represent the position of Network Communication Closets, network wiring, network I/O ports, wireless access points and other information technology infrastructure within buildings. 

Ensuring Timely Service

Service requests are scheduled on a first come, first served basis. To secure the earliest available date, please fill in the date field of the Network Project Request Form. If you require service on a specific date and want that date guaranteed, we must receive your order a minimum of ten business days prior to the date you write in the “Preferred Completion Date” field. Expedited orders can be negotiated so please note why the order should be rushed in the comments section of the order form.

  Network Project Request Form

For more information regarding Networking Infrastructure please contact Mr. Wayne Dunwoody, Director of Network Infrastructure Services at (850) 599-3560.

  University Cabling Standards Guidelines

Wireless Network

Florida A & M University wireless network allows users to operate their devices on the FAMU recently installed 10 GBbs network backbone which provides increased speeds and reliability for users. Please see below on how to connect to our wireless network 

FAMU Eduroam

FAMU Guest network

FAMU Secure for Windows

FAMU Secure for Mac

FAMU Secure for Android

FAMU Secure for iPhones/iPad


Video Conferencing Service Policy

The purpose is to provide guidance on the standardization, acquisition, and installation of video conferencing equipment to all university’s areas. And to ensure support services can be provided to all university’s areas. This policy applies to all users of the Campus Video Infrastructure as well as individuals or departments who desire to acquire a video conferencing hardware and software regardless of the physical location.

  Video Conferencing Service Policy

Video Conferencing Quick-Start Training Guide

   Zoom Quick-Start Training Guide

Video Telepresence

Florida A&M University Transforms Communication with Video Conferencing

Video is permeating our educational institutions, transforming the way we teach, learn, study, communicate, and work. A key pillar in the drive towards improved digital literacy, video brings considerable benefits to educational institutions ranging from streamlined admissions to increased retention and improved learning outcomes. Florida A & M University’s Office of Information Technology (OIT) transforms its Educational Support Service and Business Meetings with Video Conferencing, by delivering Real-Time Distance Learning, along with face to face meetings without having to move from place to place. Read more

TelePresence Video Conferencing Upgrade Project

TelePresence Technology Committee Meeting Minutes

TelePresence Technology Committee Meeting Agendas

State Of The Art Smart Classrooms

Each room is equipped with an automated control system that will allow the instructor to teach using multiple devices to include a Podium PC that's connected to a Smart Technology Monitor, allowing them the ability to use smart board features right at the podium location. Each room also has a Document Camera, Blue Ray Player and a connection box that has a HDMI, VGA, and Composite connections for outside media sources to include laptops and older media forms. Each room is outfitted with a projector and 10' electric screen to display content as well as wireless microphones for presentations. The instructor should select POWER ON from the desktop program and the system turns on which powers up the projector and drops the electronic screen. The instructor then selects which media type he/she would like to use.

Classrooms with Video Teleconferencing (VTC)

Classrooms with a Cisco Video conference system will have the additional ability to connect with other classrooms within FAMU or any other University as either a teaching or receiving site. Each classroom is equipped with 2 cameras so the far site can either see the students (receiving site) or the teacher (teaching site) allowing the room to be multipurpose. With the combination of normal classroom technology equipment and the Cisco VTC equipment, these rooms are able to handle distance learning at the highest level. Please see VTC XPanel control below: University Smart Classroom Instruction Guide

The Cisco Jabber Client

Cisco Jabber Client is the preferred video client to interface with the Florida A & M University Video Telepresence System. Simplify Communications and Enhance Productivity Easily access voice, video, presence, instant messaging, voice messaging, desktop sharing, and conferencing capabilities.

  Jabber Install and Setup Instructions

Audio Teleconference Participant Best Practices 

Here are some ideas and tips to use when participating in a conference call. To have the best experience please follow these tips

The Cisco VPN Client

A virtual private network (VPN) extends a private network across a public network, such as the Internet that allows a secure connection to the university’s network.
When off campus, use the Cisco AnyConnect Secure Mobility Client, a WebVPN component, to establish a secure remote connection with your office computer or access restricted resources.
  VPN Client Instructions

Networking DNS Policy Document

The purpose of this policy is to formalize the process of approving domain names for use within FAMU's assigned IP address blocks and its Domain Name System (DNS). It is also to provide policy guidelines and a procedure for University departments to request the creation of a domain name within the FAMU IP address space.

Networking DNS Policy Document

DNS Request Form

VPN Request Form

VPN Request Form