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Information Technology Services

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Administration
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Information Technology Services
ITS

What We're All about!

ITS provides cost-effective, efficient, and reliable access to cutting-edge information technologies of hardware, software, networking, and telephony for the students (present and prospective), faculty, staff, and stakeholders of Florida A&M University. Through the use of these information technology resources, ITS is committed to providing support to the University’s programs for instruction, research, student services, financial management, and administration.

How Can We Help You?

About ITS

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FAMU Email Access

Username

HelpDesk Services

Man working on network servers

IT worker with headset smiling

Support Tickets | TMS

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iRattler

iRattler | Username & Password

ITS Forms, Procedures and Policies

Polices, Procedures, Guidelines, and More!

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ITS Forms

Florida Computer Crimes Act
Computer Fraud & Abuse Act
Family Education Rights & Privacy Act (FERPA)
General Data Protection Regulation (GDPR)
Information Security Control Policy
Information Access Control & Handling Procedures
iRattler Access Request Form
iRattler (PeopleSoft) Security Procedures
Information Resource Request Form
ITS Password Standard
Electronic Connectivity Regulation 5.003
Request For Operator Assistance Call (ROAC) Form
Telecommunications Policy
VPN Form

HelpDesk

IT Service Desk & Support

When you need support, we're here!

ITS Services & Support
850-412-HELP (4357)
it@famu.edu

Events

Nov

22

FAMU Foundation Fall 2025 Foundation Board of Directors Meeting

All Day

Hyatt Grand Cypress Resort
Nov

22

Florida Classic – FAMU vs. Bethune-Cookman

All Day

Camping World Stadium
Dec

3

Board of Trustees Committee Meeting

All Day

Tallahassee, FL

News

FAMU SJGC students show that they can strike, strike and strike again.

FAMU SJGC Graphic Design Students Dominate Florida Print Awards With Most School Recognitions

President Marva B. Johnson, J.D., sits down with Matt Hoffman of WCTV to discuss her first 100 days at FAMU, including her accomplishments, changes and challenges.

Johnson Details First 100 Days at FAMU with Stabilization, Strategic Growth and a Renewed Call for Unity

Kristin Harper esteemed marketing executive, entrepreneur, and FAMU alumna.

Florida A&M University Announces Kristin Harper as Fall 2025 Commencement Speaker

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Contact Us (850) 599-3000

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