The Pager Attack & Security

By Dr. Michael LaBossiere

 The pager attack attributed to Israel served to spotlight vulnerabilities in the supply chain. While such an attack was always possible, until it occurred most security concerns about communication devices was to protect them from being compromised or “hacked.” While the story of three million “hacked” toothbrushes turned out to be a cyber myth, the vulnerability of connected devices remains real and presents an increasing threat as more connected devices are put into use. As most people are not security savvy, these devices can be easy to compromise either through their own vulnerabilities or user vulnerabilities.

There has also been longstanding concern about security vulnerabilities and dangers being built right into technology. For example, there are grounds to worry that backdoors could be built into products, allowing easy access to these devices. For the most part, the focus of concern has been on governments directing the inclusion of such backdoors. But the Sony BMG copy protection rootkit scandal shows that corporations can and have introduced vulnerabilities on their own.

While a comprised connected or communication devices can cause significant harm, until recently there has been little threat of physical damage or death. One exception was, of course, the famous case of Stuxnet in which a virus developed by the United States and Israel destroyed 1,000 centrifuges critical to Iran’s nuclear program. There was also a foreshadowing incident in which Israel (allegedly) killed the bombmaker Yahya Ayyash with an exploding phone. But the pager (and walkie-talkie) attack resulted in injuries and death on a large scale. This proved the viability of the strategy, thus providing an example and inspiration to others. While conducting a similar attack would require extensive resources, the system is optimized for vulnerabilities that would allow it. Addressing these vulnerabilities will prove difficult if not impossible because of the influence of those who have a vested interest in preserving them. But policy could be implemented that would increase security and safety in the supply chain. But what are these vulnerabilities? One vulnerability is that a shell corporation can be quickly and easily created. Multiple shell corporations can also be created in different locations and interlocked, creating a very effective way of hiding the identity of the owner. Shell companies are often used by the very rich to hide their money, usually to avoid paying taxes as made famous by the Panama Papers. Shell companies can also be used for other criminal enterprises, such as money laundering. Those who use such shell corporations are often wealthy and influential, thus they have the resources to resist or prevent efforts to address this vulnerability.

The ease with which such shell companies can be created is a serious vulnerability, since they can be used to conceal who really owns a corporation. A customer dealing with a shell company is likely to have no idea who they are really doing business with. They might, for example, think they are doing business with a corporation in their own country, but it might turn out that it is controlled by another country’s intelligence service or a terrorist organization.

While a customer might decide to business with a credible and known corporation to avoid the danger of shell corporations, they can face the vulnerabilities created by the nature of the supply chain. Companies often have contracts with other businesses to manufacture parts of their products and the contractors might subcontract in turn. It is also common for companies to license production of their products, so while a customer might assume they are buying a product made by a company, they might be buying one manufactured under license by a different company. Which might be owned by a shell company. In the case of the pagers, the company who owns the brand of the devices denied that they manufactured them. While this is (fortunately) but one example, it does provide an illustration of how these vulnerabilities can be exploited. Addressing them would require that corporations have robust oversight and control of their supply chain. This would include parts of the supply chain that involve software and services as well. After all, if another company is supplying code or connectivity for a product, those are vulnerabilities. Unfortunately, corporations often have incentives to avoid such robust oversight and control.

One obvious incentive is financial. Corporations can save money by contracting out work to places with lower wages, that have less concern about human rights, and fewer regulations. And robust oversight and control would come with a cost of its own, not even considering what it would cost a company if such robust oversight and control prevented it from engaging in cheaper contracts.

Another incentive is that contracting out work without robust oversight can provide plausible deniability. For example, Nike has faced issues with using sweatshops to manufacture its products, but this sort of thing can be blamed on the contractors and ignorance can be claimed. As another example, Apple has been accused of having a contractor who used forced labor and has lobbied against a bill aimed at stopping such forced labor. While these are examples of companies using foreign contractors, problems also arise within the United States. One domestic example is a contractor who employed children as young as 13 to clean meat packing plants. As another example, subcontractors were accused of hiring undocumented migrants in Miami Dade school construction project. As children and undocumented migrants can be paid much less than adult American workers, there is a strong financial incentive to hire contractors that will employ them while also providing the extra service of plausible deniability. When some illegality or public relations nightmare arises, the company can rightly say that it was not them, it was a contractor. They can then claim they have learned and will do better in the future. But they have little incentive to do better.

But a failure to exercise robust oversight and control entails that there will be serious vulnerabilities open to exploitation. The blind eye that willingly misses human rights violations and the illegal employment of children will also miss a contractor who is a front for a government or terrorist organization and is putting explosives or worse in their products.

While these vulnerabilities are easy to identify, there are powerful incentives to preserve and protect them. This is not primarily because they can be exploited in such attacks, but for financial reasons and for plausible deniability. While it will be up to governments to mandate better security, this will face significant and powerful opposition. But this could be overcome if the political will exists.