Office of the University Ombuds

Tips for Preventing or Solving Problems

1. Read all information carefully, including the Student Handbook, University Catalog, Schedule of Classes, Housing/Meal Contracts, Financial Aid paperwork, etc.  Before you sign any document, carefully read and understand it.

2. Before you act, ask the appropriate personnel questions.

3. Follow procedures.

4. Be prepared by making sure that all documents requested from you, are submitted to the appropriate office in a timely manner.

5. Keep copies of all the documents you submit.

6. Don’t be rude.  It will probably make matters worse.

Contact Info

308 Foote-Hilyer Administration Center
Tallahassee, Florida 32307

P: 850-599-3183
F: 850-561-2674

E: edward.willis@famu.edu